How to Find Reliable In-Home Care for Elderly Loved Ones

As our loved ones age, their need for assistance grows, especially when it comes to daily activities such as bathing, eating, medication management, and mobility. In India, where family values are deeply rooted, providing in-home care is often the preferred choice over old-age homes or nursing facilities. However, the key concern remains: how to find reliable in-home care for elderly parents or relatives?

This blog explores the essential steps you need to take to find dependable in-home care that ensures your loved one’s safety, comfort, and dignity—while giving you peace of mind.

Understand Your Elderly Loved One’s Needs

Before beginning your search, take a detailed look at what type of care is needed:

• Medical care: Does your parent need support with medication, physiotherapy, or managing chronic diseases like diabetes or arthritis?
• Personal care: Bathing, grooming, using the toilet, dressing, etc.
• Companionship: Someone to talk to, accompany them to the park or temples, or assist with hobbies.
• Household help: Cooking, cleaning, laundry, or running errands.

Choose the Right Type of In-Home Care Service

There are three main types of in-home elder care services in India:

• Individual caregivers: Often hired through word-of-mouth or local references. They may or may not be certified but can be more affordable (₹12,000–₹20,000/month depending on duties).
• Home nursing agencies: Agencies like Portea, Care24, and Nightingales offer trained staff, both for medical and personal care. Costs start from ₹800 per visit to ₹30,000+/month for full-time care.
• Non-profit organisations: NGOs like HelpAge India offer services in urban and rural areas, sometimes at subsidised rates.

Use Trusted Referral Sources

To find trustworthy caregivers, explore these sources:

• Doctor referrals: Hospitals and clinics often have partnerships with home care providers.
• Neighbourhood WhatsApp groups: In India, these are powerful tools to get local leads and reviews.
• Care platforms: Websites like Portea, EldercareIndia, Anvayaa, and Emoha provide verified professionals and reviews.
• Senior citizen forums: Online communities and Facebook groups can be helpful for first-hand experiences.

Verify Credentials and Background Checks

Once you shortlist candidates or agencies, always verify:

• Police verification: Ensure the caregiver has a background check done—especially if they’re staying overnight or live-in.
• Medical training certification: If your loved one needs medical assistance, ask for nursing certifications or diplomas.
• References: Speak to previous employers or families who hired them earlier.

Conduct a Detailed Interview

An interview helps you assess the caregiver’s experience, attitude, and understanding of elder care. Ask questions like:

• What experience do you have with elderly care?
• How do you handle emergencies?
• Do you have experience with Alzheimer’s, Parkinson’s, or mobility issues?
• Are you comfortable with household chores?

Start With a Trial Period

Start with a 1–2 week trial period to observe:

• How the caregiver interacts with the elderly person
• Punctuality, hygiene, and responsibility
• Communication and empathy levels

If things go well, you can sign a formal agreement outlining duties, work hours, leave policy, and payment terms.

Use Technology to Monitor and Support

Technology can help ensure safety and transparency:

• Install CCTV cameras in common areas.
• Use health monitoring apps like Dozee or HealthPlix to track vitals.
• Use medication reminder apps to ensure doses aren't missed.

Maintain Regular Communication

Check in daily, either through video calls or visits. This not only helps your parent feel connected but also keeps you informed of any red flags.

Evaluate and Provide Feedback

Regularly evaluate the caregiver’s performance. Ask your parent about their comfort level and satisfaction. Also, provide constructive feedback to the caregiver to improve the care quality.

Plan for Emergencies

Always keep an emergency plan in place:

• Have a list of emergency contact numbers on the fridge or near the phone.
• Ensure access to a nearby hospital or ambulance service.
• Train the caregiver in basic first aid and CPR.

Conclusion

Finding reliable in-home care for elderly loved ones in India may feel daunting at first, but with proper planning, research, and a step-by-step approach, you can ensure your parents or relatives receive the care they deserve at home. Prioritising empathy, professionalism, and safety can make all the difference in your family’s journey toward dignified elder care.

If you're looking for caregiver services in India, explore verified platforms and always put your loved one's emotional and physical wellbeing at the heart of your decision.