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Key Questions to Ask Before Hiring a Home Caregiver

Hiring a home caregiver? Discover the top questions to ask before choosing the right caregiver for your elderly loved one. Ensure quality care, trust, and peace of mind.

Last Updated: July 10, 2025


Choosing the right home caregiver for your elderly parents or ailing family members is a critical decision. In India, where family ties are deeply valued, ensuring that your loved ones are well taken care of at home is a priority. Whether you're hiring independently or through an agency, asking the right questions during the selection process can make all the difference.

Here are the key questions to ask before hiring a home caregiver to ensure your loved one receives compassionate, safe, and professional care.

What Experience Do You Have with Elderly or Special Needs Care?

Experience matters, especially when dealing with elderly individuals who may have mobility issues, chronic illnesses, dementia, or post-surgery recovery needs. Ask the caregiver about:

  • The types of patients they’ve worked with (dementia, bedridden, post-operative, etc.)
  • Specific medical or care procedures they’ve handled
  • Whether they’ve worked in a home setting or only in hospitals/nursing homes

Why it matters: You want someone who understands the emotional and physical needs of elderly patients and can handle emergencies or daily challenges with ease.

Are You Trained or Certified in Home Care Services?

In India, not all caregivers are formally certified, but training is essential for quality service. Ask:

  • Do you have training in first aid or CPR?
  • Have you taken any caregiver certification programs?
  • Can you assist with medical equipment (catheters, oxygen, feeding tubes)?

Why it matters: Formal training or certifications indicate a higher level of professionalism and capability, especially for patients with medical complications.

What Are Your Daily Responsibilities in a Typical Caregiving Role?

Understanding what services the caregiver is comfortable providing is essential. These may include:

  • Bathing and grooming
  • Feeding and meal preparation
  • Medication management
  • Light housekeeping
  • Companionship and mobility support

Why it matters: It ensures that the caregiver’s skills and duties align with your expectations and your loved one’s needs.

Are You Comfortable with Household Chores or Cooking Indian Meals?

In many Indian households, caregivers are also expected to help with light household chores or even prepare simple meals suited to elderly diets.

  • Can you cook vegetarian or non-vegetarian meals?
  • Are you familiar with diabetic or low-sodium diets?
  • Will you assist with laundry or cleaning?

Why it matters: A caregiver who can multitask will provide more comprehensive support, especially if you don't have additional domestic help.

Are You Willing to Work Live-In or Flexible Hours?

Depending on the level of care required, you might need a 24x7 live-in caregiver or someone for a few hours daily.

  • Are you available for day/night shifts or weekends?
  • Are you willing to stay in, especially in case of emergencies?
  • What are your working hour preferences?

Why it matters: Scheduling compatibility avoids confusion and ensures reliable support when needed most.

How Do You Handle Emergencies or Medical Crises?

Elderly patients can experience sudden medical issues. It's vital to know how prepared the caregiver is to respond.

  • Have you ever handled a medical emergency? What did you do?
  • Do you know how to contact emergency services?
  • Will you stay calm and act quickly in stressful situations?

Why it matters: A caregiver’s ability to remain composed and act efficiently during a crisis could be life-saving.

Do You Have a Police Verification or Background Check Report?

Safety and trust are paramount when inviting someone into your home. Always request:

  • Police verification documents
  • Personal references or reviews
  • Identity and address proof (Aadhar, PAN, etc.)

Why it matters: Verifying identity and background protects your loved ones and ensures peace of mind.

Can You Provide References from Previous Employers?

Speaking with past employers gives you a real-world sense of the caregiver’s personality and work ethic.

  • Can I contact someone you’ve worked with before?
  • How long did you work at your previous job?
  • Why did you leave your last caregiving position?

Why it matters: References validate the caregiver’s credibility and reliability.

How Do You Communicate with Families and Keep Them Updated?

Regular updates about your loved one’s health, mood, and routine are vital.

  • Will you provide daily or weekly updates?
  • Are you comfortable using WhatsApp or mobile apps?
  • Can you communicate in English, Hindi, Telugu, or other local languages?

Why it matters: Clear communication builds trust and ensures you're always informed about your loved one’s condition.

What Are Your Salary Expectations and Terms of Employment?

Discuss financials upfront to avoid any misunderstandings.

  • What are your monthly charges (for full-time/live-in)?
  • Are there additional costs for overtime, holidays, or travel?
  • Do you require weekly off days?

Why it matters: Transparency about payments and leaves avoids disputes later.

Are You Comfortable Around Pets or Guests in the Home?

If your household includes pets or frequent visitors, ensure the caregiver is okay with it.

  • Do you have allergies or fear of pets?
  • Are you comfortable with joint family settings or busy households?

Why it matters: A caregiver who fits your family culture and lifestyle will adjust more easily and perform better.

Are You Open to a Trial Period?

Before making a long-term commitment, it's wise to check compatibility through a short trial.

  • Can we start with a 7-day or 15-day trial?
  • Are you open to feedback and adjustments?

Why it matters: A trial helps both parties assess comfort and capability before finalizing the role.

Final Thoughts

Hiring a home caregiver in India is more than a transaction—it’s a relationship built on trust, care, and compatibility. By asking the right questions, you can ensure that your elderly loved one receives dignified, compassionate, and professional care in the comfort of their home.

Whether you’re looking for a full-time live-in caregiver or part-time assistance, don’t rush the hiring process. Consider engaging a trusted caregiver agency like Vivan Angels in Visakhapatnam, which ensures background-verified, experienced, and trained caregivers for all your home care needs.

Need Help Hiring a Caregiver in Vizag or Nearby Areas?

Contact Vivan Angels for trained, verified, and compassionate caregivers tailored to your needs. Call us today for a consultation!